Legal notice

Effective Date: 04/16/2026

At MitzHealth, we are committed to providing reliable and transparent shipping services. This Shipping & Delivery Policy outlines important information regarding order processing, shipping timelines, delivery expectations, and potential delays.

1. ORDER PROCESSING TIME

All orders are processed within 3-5 business days (excluding weekends and holidays) after payment confirmation.

Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Please note that processing times may be extended during high-demand periods, promotions, or unforeseen circumstances.

2. SHIPPING TIME & DELIVERY ESTIMATES

Once your order has been processed, estimated delivery times are as follows:

  • Standard Shipping (U.S.): 5–10 business days
  • Expedited Shipping (if available): 3–5 business day

Delivery times are estimates only and are not guaranteed.

3. SHIPPING CARRIERS

We partner with reputable carriers (such as USPS, UPS, FedEx, or third-party fulfillment partners like Supliful) to ensure reliable delivery.

Carrier selection is determined based on efficiency, availability, and destination.

4. ORDER TRACKING

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to update.

5. DELIVERY DELAYS (IMPORTANT NOTICE)

MitzHealth is not responsible for delays caused by factors beyond our control, including but not limited to:

  • Carrier delays or disruptions
  • Weather conditions
  • Customs processing (for international orders)
  • Incorrect or incomplete shipping addresses
  • High-volume periods (holidays, sales events)

By placing an order, you acknowledge and agree that delivery dates are estimates and delays may occur.

We strongly recommend placing orders well in advance if you need items by a specific date.

6. ADDRESS ACCURACY

Customers are responsible for providing accurate and complete shipping information at checkout.

MitzHealth is not liable for orders shipped to incorrect addresses provided by the customer.

If you notice an error, please contact us immediately at [Insert Email]. We cannot guarantee changes once the order has been processed.

7. LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been handed over to the carrier, MitzHealth is not responsible for:

  • Lost or stolen packages
  • Delayed deliveries
  • Packages marked as “Delivered” by the carrier

Customers are encouraged to contact the carrier directly to file claims when applicable.

8. FAILED DELIVERY / RETURN TO SENDER

If a package is returned to us due to:

  • Incorrect address
  • Failed delivery attempts
  • Refusal of delivery

The customer may be responsible for additional shipping fees to resend the order.

9. INTERNATIONAL SHIPPING (IF APPLICABLE)

International customers are responsible for:

  • Customs duties
  • Taxes
  • Import fees

These charges are not included in the product or shipping price and are determined by the destination country.

10. CONTACT INFORMATION

For any shipping-related inquiries, please contact us at:

Email: Contact@mitzhealth.com
Business Name: MitzHealth

11. POLICY ACCEPTANCE

By placing an order with MitzHealth, you agree to this Shipping & Delivery Policy, including all stated terms, conditions, and limitations.

Note: This policy may be updated at any time without prior notice. Please review it periodically for